Irwin Platform Services

11 November 2026

  • 1 feature
  • 9 improvements
  • 2 other changes

Features

  • Auto-create colleagues for customer users on inbound items

Improvements

  • Replace GiST with GIN on platform_people full-name trigram index
  • Apply Cop of the Week votes #70, #71, #72, #74, #75 and #77
  • Replace AMS in V1::CustomInstitutionsController with plain JSON
  • Replace AMS in V1::Calendar::ActivitiesController#update with plain JSON
  • Match itinerary attendees across the resolved organization's siblings
  • Remove the unused CustomerPerson model
  • Point activist alert Learn more link at the published Help Center article
  • Remove irwin-agent backend and route all agentic conversations to iris
  • Replace AMS in V1::ActivitiesController with shared Activity and CustomAddress POROs

General

  • Drop two unused GiST indexes
  • Fix rich text instruction bar seams and keep typed blank lines