Irwin Platform Services

6 October 2026

  • 1 feature
  • 2 fixes
  • 4 improvements

Features

  • Split escalation message into message and internal_comments

Bug Fixes

  • Fix custom tearsheet exports sticking in uploading when the upload fails
  • Fix custom field filters so profiles must match all selected criteria

Improvements

  • Update fds-lima_ticket_validator to the 1.0.0 stable release
  • Add MCP conversation session type backfill
  • Send agent-user-consent feature flag to IRIS for non-MCP conversations
  • Replace lib/lima with the fds-lima_ticket_validator gem